As a long-time user of O2 networks, and not always a satisfied customer, I’m glad they are making a move to reduce their carbon footprint, yes, but where does it leave me, the already displeased and ever-holding customer? I think the first time I hear a kettle boiling or “MOOOOOOOM, I can’t find iiiiiiiiiittttttttttt!!” will be the last day I use them.
Not altogether unhappy with the way their outlets operate, I’ve had fairly good service from them, always friendly and ready to help, i find though that the after-sales follow up and assistance lacks a bit of oomph.
I’ll wish ’em well and hope their venture works on reducing carbon, heavens knows we could use a bit less hot air around here, and here’s to a few more happy employees.