RCT Webdesigns Ltd

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Privacy Policy for RCT Webdesigns Ltd

Effective Date: 10/09/2024

Welcome to  RCT WEbdesigns Ltd. We are committed to protecting the privacy of our clients, website visitors, and anyone who interacts with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

  1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, postal address, and other contact details.
  • Business Information: Company name, business address, and other relevant details for our services.
  • Technical Information: IP address, browser type, operating system, and information about your visit, including pages viewed, and the duration of visits.
  • Communication Data: Any information you provide when communicating with us, including emails, chats, and phone calls.
  1. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our IT and web design services.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To improve our website and services, including conducting analytics and research.
  • To comply with legal obligations and protect our rights.
  1. Legal Basis for Processing Your Information

We process your information based on the following legal grounds:

  • Performance of a Contract: To fulfill the obligations of any contract we may have with you.
  • Legitimate Interests: To improve our services and provide a better user experience.
  • Consent: Where you have given consent, such as subscribing to our newsletter or opting in to marketing communications.
  • Legal Compliance: To comply with legal obligations or respond to lawful requests from government authorities.
  1. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • With service providers who assist in delivering our services, such as payment processors, hosting providers, and marketing platforms.
  • If required by law, regulation, or legal process, or to protect our rights or the rights of others.
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets.
  1. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When the data is no longer needed, we will securely delete or anonymize it.

  1. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You have the right to request corrections to any inaccurate or incomplete personal data.
  • Erasure: You have the right to request the deletion of your personal data in certain circumstances.
  • Restriction: You have the right to request the restriction of processing your data in certain situations.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Object: You have the right to object to the processing of your personal data in certain situations.
  • Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at colleen@webdesignrct.co.uk

  1. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance the user experience, analyse site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

  1. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or method of electronic storage is 100% secure.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

RCT Webdesigns Ltd
colleen@webdesignrct.co.uk
07835180219